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About Us > Information > About our services
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1
. The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
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2. Whose products do we offer?
Investment:
We offer products from the whole market.
Insurance:
We offer products from a range of insurers for every type of non-investment insurance contracts.
Mortgages, Lifetime Mortgages and home reversion schemes:
We offer mortgages from the whole market.
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3. Which service will we provide you with?
Investment:
We will advise and make a recommendation for you after we have assessed your needs.
Insurance:
We will advise and make a recommendation for you after we have assessed your needs.
Mortgages, Lifetime Mortgages and home reversion schemes:
We will advise and make a recommendation for you after we have assessed your needs.
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4. What will you have to pay us for our services?
Investment:
Before we provide you with advice, we will give you our keyfacts guide 'about the cost of our services'.
We will tell you how we get paid, and the amount, before we carry out any business for you.
Insurance:
You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
Mortgages, Lifetime Mortgages and home reversion schemes:
You will receive a key facts illustration when considering a particular mortgage, lifetime mortgage or further information about a particular home reversion scheme which will tell you about any fees relating to it.
Refund of fees
If we charge you a fee, and your mortgage, lifetime mortgage or home reversion scheme does not go ahead, you will receive:
A full refund if the lender/company rejects your application.
A partial refund if your application falls through.
No refund if you decide not to proceed.
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5. Who regulates us?
Frank Corrigan & Co Ltd t/a Corrigans of 20 Queens Road, Coventry CV1 3DQ is authorised and regulated by the Financial Services Authority. Our FSA Register number is 138941.
Our permitted business is advising on and arranging mortgages, insurances and investments (including pension transfers and opt-outs) with the ability to safeguard your assets (including money).
You can check this on the FSA's Register by contacting the FSA on 0845 606 1234 or by visiting the FSA's website www.fsa.gov.uk/register. Home reversion schemes are not regulated by the FSA.
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6. What to do if you have a complaint
If you wish to register a complaint, please contact us:
In writing: Write to Corrigans, 20 Queens Road, Coventry CV1 3DQ.
By phone: Telephone 024-7655-5594.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. The Financial Ombudsman Service does not consider complaints about home reversion schemes.
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7. Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Investment:
Most types of investment business are covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.
Insurance:
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit.
Mortgages, Lifetime Mortgages and home reversion schemes:
Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. Home reversion schemes are not covered by the Financial Services Compensation Scheme.
Further information about compensation scheme arrangements is available from the FSCS.
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Message from the Financial Services Authority
Think carefully about this information before deciding whether you want to go ahead.
If you are at all unsure about which lifetime mortgage or home reversion scheme is right for you, you should ask your adviser to make a recommendation.
Please remember that home reversion schemes are not regulated by the FSA.
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