About Us > Information > What will it cost



Last updated January 2013

1. The Financial Conduct Authority (FCA)

The FCA is the independent regulator of financial services. It requires us to give you this document when advising on some savings and investments. You may use this information to compare value for money, to shop around and to decide which firm to use.

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2. Our services

We offer an initial discussion without charge when we will describe our services more fully and explain the payment options. If you decide to go ahead, we will:
gather and analyse personal information about you, your finances, your needs and objectives;
recommend and discuss any action we think you should take and, with your agreement, arrange relevant investments for you.

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3. What are your payment options?

Your Adviser Charge can often be paid from your investments by the provider of the recommended product or you can pay by separate cheque when the recommendations are accepted.

Agreed Fees will be payable upon completion of the work, whether you subsequently act upon the advise or not. You may be asked for a deposit before work begins but you will never be charged more than the amount agreed at the outset unless there is subsequent agreement to do so.

Reviews can be requested and paid for on an ad-hoc basis or they are payable annually if that is the frequency agreed with you. Payment for that Adviser Charge can be taken from your investments or paid directly by cheque if you prefer. You can cancel the review service at any time in writing.    
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4. How much might our services cost?

If you choose the fee option:
We will agree the rate we will charge before beginning work.
Our typical charges are:
Principal/Director/Partner/Financial adviser - £180.00 per hour
Administration - £60.00 per hour

Higher charges apply for work out of normal office hours or work undertaken at short notice: 50% uplift for urgent instructions and 100% uplift for work out of normal office hours.

You may ask us for an estimate of how much in total we might charge. You may also ask us not to exceed a given amount without checking with you first.

There are a limited number of contracts which continue to pay commission, mainly protection insurances and some grouped pension schemes. The illustration given to you before the contract begins will highlight any commission payable if this applies to you.   

If you choose the combination of commission and fee option:
We will charge you a combination of fees and commission. The actual amounts will depend on the service provided to you, but will not exceed the total of the maximum fees set out above and the maximum commission set out in the tables below.

If you choose the commission option:
Please contact us for our "Cost of Services" leaflet which shows examples of the amounts of commission we could receive and compares those amounts with the market average. Amounts vary according to: the type of product, the amount you invest, and sometimes how long you invest for, or your age when you start the product. We will confirm the actual amount to you before you buy a product.